Terms of service

1. GENERAL INFORMATION

Welcome to NOVAVAC (the "Website"), operated by REGORDA P.L.T.D., headquartered in Bulgaria, Bansko 2770, Str. Platano No. 34 ("Company," "we," "us," or "our"). By accessing or using this Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, you must immediately stop using this Website.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website constitutes acceptance of any changes.

2. INTELLECTUAL PROPERTY RIGHTS

All content on the Website, including but not limited to text, articles, images, videos, logos, designs, trademarks, graphics, software, and any other material (collectively, "Content"), is owned by or licensed to REGORDA P.L.T.D. and is protected by copyright, trademark, and intellectual property laws.

Prohibited Uses of Content:

  • No reproduction or distribution – You may not copy, reproduce, distribute, modify, or republish any Content without our express written permission.
  • No commercial use – You may not use Content for commercial purposes without a valid license.
  • No reverse engineering – Any attempt to reverse engineer, modify, or exploit the Website’s features, software, or Content is strictly prohibited.

Violations may result in legal action.

3. USER RESPONSIBILITIES & PROHIBITED CONDUCT

You agree not to:

  • Use the Website for illegal or fraudulent activities.
  • Interfere with Website operations, security, or infrastructure.
  • Upload, distribute, or share harmful, defamatory, or misleading content.
  • Attempt to gain unauthorized access to Website data or servers.
  • Use automated tools (bots, scrapers) to collect data.

Any violation may result in immediate termination of access and legal action.

4. PRODUCT DISCLAIMER & LIMITATION OF LIABILITY

  • No guarantees on product suitability – Our products are sold “as is” and may not be suitable for every use case. The customer is responsible for ensuring proper use.
  • Health & safety – We do not guarantee that any product prevents injury, illness, or hazardous exposure (e.g., silica dust). Follow all manufacturer guidelines and safety regulations.
  • Limitation of liability – To the fullest extent permitted by law, REGORDA P.L.T.D. is not liable for:
    • Any indirect, incidental, or consequential damages arising from product use.
    • Delays in delivery caused by shipping carriers or customs.
    • Errors, technical issues, or security breaches affecting the Website.

If a product is defective, our Return & Refund Policy applies.

5. SHIPPING, RETURNS & REFUNDS

  • Shipping times are estimates only and may be affected by customs, weather, or other external factors.
  • Customers are responsible for providing accurate shipping information. We are not liable for lost orders due to incorrect addresses.
  • Returns & refunds are only granted under specific conditions outlined in our Return & Refund Policy.

6. THIRD-PARTY LINKS & SERVICES

The Website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for third-party content, privacy policies, or security practices. You access third-party websites at your own risk.

7. PRIVACY & DATA SECURITY

We value your privacy. Our Privacy Policy governs how we collect, use, and protect your personal data. However, we do not guarantee absolute security, and by using the Website, you accept the risk of potential data breaches.

8. ACCOUNT TERMINATION & ACCESS RESTRICTIONS

We reserve the right to:

  • Suspend or terminate user access at our sole discretion, without notice, if any violation of these Terms occurs.
  • Block or restrict IP addresses suspected of malicious activity.
  • Take legal action against users engaged in fraud, abuse, or security threats.

9. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles. Any disputes shall be settled through:

  1. Negotiation – Parties attempt to resolve disputes amicably.
  2. Arbitration – If unresolved, disputes shall be settled by binding arbitration in Bulgaria.
  3. No class actions – You waive any right to participate in class-action lawsuits against REGORDA P.L.T.D..

10. CONTACT INFORMATION

For questions about these Terms, please contact us at:

📧 Email: [support@novavaccom]
📍 Address: REGORDA P.L.T.D., Bansko 2770, Str. Platano No. 34, Bulgaria