For Novavac systems experiencing faults or technical issues.
Support & Enquiries
For technical issues, audit-related support and essential enquiries.
For urgent downtime or upcoming inspections only.
Emergency and audit phone support
You may call this number if:
Your Novavac machine has stopped operating or is malfunctioning
Your site is scheduled for an audit or inspection and you need clarification beyond the QR documentation
This number is not for:
- General questions
- Pre-purchase enquiries
- Documentation access
- Training or compliance advice
Calls outside scope may be redirected.
Emergency & audit support line:
+61 X XXXX XXXX
Availability:
Monday to Friday
Australian business hours only